Effective Date: January 13, 2026
Last Updated: January 13, 2026
This Privacy Notice explains how NetSpot USA LLC (“NetSpot”, “LeadEscalator”, “we”, “us”) collects, uses, shares, and protects information when you use LeadEscalator and related services (the “Services”).
1. Business Information
Company: NetSpot USA LLC
Address: 1351 SW 74 Ter, Plantation, Florida 33317, United States
Contact: [email protected]
2. Information We Collect
A) Information You Provide
- name, email, phone
- billing details (payments processed by Stripe)
- account settings and configuration
- communications with support
B) Customer Data You Upload
You may upload Customer Data, including personal information relating to End Users (such as names, emails, phone numbers, message history, opt-in records, etc.)
You represent and warrant you have a lawful right to collect and provide that data.
C) Automatically Collected Information
- device identifiers, browser type
- IP address
- event logs, usage analytics
- tracking technologies, cookies, pixels
3. How We Use Information
We use information to:
- provide, secure, and operate the Services
- process billing and payments
- provide support and respond to requests
- detect fraud, abuse, spam, and security threats
- Improve features, automation, and AI tools
- comply with legal obligations
4. White-Label & Third-Party Services
LeadEscalator is provided as a white-label platform supported by third-party infrastructure and systems, including GoHighLevel (GHL) and other service providers.
We may share data with vendors used to deliver the Services, including:
- payment processors (Stripe)
- hosting providers (AWS and/or Google Cloud)
- email providers and verification tools
- phone system providers and carrier routing providers
- WhatsApp API providers
- AI/ML providers (including OpenAI/ChatGPT models, Anthropic Claude models, and others)
- analytics/advertising tools (Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, and others)
5. AI Processing
If you use AI features:
- prompts, messages, and content may be processed by third-party AI providers
- AI outputs may be inaccurate, incomplete, or inappropriate
- you are responsible for reviewing outputs before using or sending them
6. Legal Bases for Processing (GDPR Where Applicable)
Where GDPR applies, we may process information under:
- contract performance
- legitimate interests (security, fraud prevention, platform improvement)
- consent (cookie tracking/marketing where required)
- legal obligations
7. Data Retention
We retain information as necessary to:
- provide the Services
- comply with legal and billing requirements
- enforce these Terms and prevent abuse
8. Security
We implement reasonable measures to protect personal information. However, no system is guaranteed secure.
You acknowledge and agree that we are not responsible for security incidents caused by third parties, credential theft, or attacks beyond our reasonable control.
9. Your Rights
Depending on your location, you may have rights such as:
- access, correction, deletion
- objection/restriction
- portability
Requests: [email protected]
10. International Transfers
Your data may be processed in the United States or other countries where our service providers operate.
11. Children’s Privacy
Not intended for children under 13. We do not knowingly collect data from children.
12. Changes
We may update this Privacy Notice periodically.
13. Contact
[email protected]
NetSpot USA LLC
1351 SW 74 Ter, Plantation, Florida 33317, United States